Customs and immigration

Streamline your arrival and departure process with key customs and immigration information at YYC Calgary International Airport.

Customs and immigration at YYC

Traveling back to Canada or heading to the United States or elsewhere? Explore valuable information on customs and immigration procedures, as well as the benefits of NEXUS for smoother border crossings at YYC.

Entering Canada and NEXUS

After arriving at YYC, you will need to be processed through Canada Customs before being granted entry into Canada. If you are a NEXUS account holder, expedited processes are outlined for you below.

To speed up your customs processing, download the ArriveCan App and save time at the border.

Follow the steps outlined below to make this process as seamless and simple as possible:

1. Please enter the correct queue according to your final destination:
   1. If Calgary is your final destination, please follow the signs for “Baggage/Exit”.
   2. If you are connecting to another destination, please follow signs for “Connections”.
2. Proceed to the first check point (“Primary Inspection”).
   1. YYC offers Primary Inspection kiosks to help guests expedite their entry into Canada and assist the Canada Border Service Agency (CBSA) officers in verifying customs and travel documentation more efficiently.
   2. New NEXUS kiosks have arrived with faster processing and all accessible kiosks. NEXUS members will need to scan their passport at the kiosk upon first use to upload their photo. Then tap their NEXUS card.
      If you require assistance at any point during this process, please see one of our friendly Customer Care Ambassadors stationed throughout the Canada Customs area.
3. After passing the CBSA customs inspection, follow the signs to the baggage carousels, oversize baggage (if required) or see a Customer Care Ambassador if connecting to another Canadian destination.

Entering the United States

If you’re flying to the U.S., download the Mobile Passport Control app before you arrive at YYC to reduce passport inspection time and overall wait times when entering the U.S.

Nexus and Global Entry programs allow guests to travel through US Customs in a separate, dedicated line and with the use of a kiosk to further speed up the line process.

U.S. Customs and Border Protection (CBP) Air Preclearance operations is the strategic stationing of CBP law enforcement personnel overseas to inspect guests prior to boarding U.S.-bound flights. Through Preclearance, CBP Officers conduct the same immigration, customs and agriculture inspections of international air travellers typically performed upon arrival in the United States before departure from foreign airports.