White Hat Volunteers
In 2016 YYC’s White Hat Volunteers celebrated 25 years of providing friendly service and warm memories to the travelling public! Over the years, the program has become a globally recognized symbol of Calgary and Alberta.
The White Hat Volunteer program at YYC began on July 1, 1991 with 45 dedicated volunteers. As the international hub grew and developed over the years so has the program, with hundreds of volunteers greeting the more than 15 million passengers who travel through YYC annually.
The White Hat Volunteers’ enthusiasm, dedication, genuine care and desire to go the extra mile make YYC one of the friendliest airports in the world and are a true testament to Calgary’s warm western spirit of hospitality and volunteerism.
The White Hat Volunteers serve the airport community by greeting passengers, welcoming conference and convention guests, escorting dignitaries and VIPs, and helping celebrate air service milestones. Cumulatively, the White Hat Volunteers have contributed nearly one million volunteer hours at YYC. This number includes countless interactions and nearly 4,000 White Hat Welcome Ceremonies for more than 12,520 people. Some volunteers have accumulated thousands of hours of service, and included in the current cadre of more than 440 volunteers are four individuals who have been with the program since the very first day.