The Sunflower Program at YYC Calgary International Airport

Discreetly supporting individuals with hidden disabilities.

YYC is proud to offer the Hidden Disabilities Sunflower Program to support individuals with hidden disabilities. The Sunflower discreetly indicates to staff and those around them that the wearer may require a little extra time or support as they make their way through YYC.

The Sunflower Program at YYC

What is a hidden (invisible) disability?

Hidden disabilities are those that are not immediately obvious to an onlooker. There are many different types of hidden disabilities – from learning difficulties and chronic or mental health conditions, to mobility, speech, cognitive, hearing or visual impairments.

Where can I pick up my sunflower items?

Sunflower lanyards, pins and/or ID cards can be picked up at our Information desk, located on the Arrivals level between Doors 7 and 9. Sunflower items are free of charge and yours to keep. Guests can also opt to have their Sunflower lanyard mailed to them by filling out the Accessible Support Request Form. Please note that you must submit this form a minimum of 14 days prior to your flight to be eligible for the mailing option.

Is the Hidden Disabilities Sunflower recognized outside of YYC?

Yes! The Hidden Disabilities Sunflower is a globally recognized tool that provides individuals with discreet Sunflower branded items, including lanyards, wristbands, pins and ID cards, to subtly alert staff that they may need additional assistance or time. Since the Sunflower was established in the UK in 2016, it has been adopted globally by organisations to support their colleagues and customers. The Sunflower is recognised across a broad range of sectors – ranging from retail, financial services, transport including over 200 airports, travel and tourism, education as well as healthcare, emergency services and entertainment.

Can I expedite airport security screening with the Hidden Disabilities Sunflower?

If you choose, you can opt to use the accessible queues at security screening points, U.S. Preclearance and Canadian customs. Wait times are based on volume and cannot be guaranteed. The Sunflower helps staff to recognize individuals who need additional support as you make your way through YYC.