Accessibility services

At YYC Calgary International Airport, our airline partners and community organizations are aligned with our commitment to becoming a barrier-free, inclusive airport for people of all ages and abilities.

Learn more about the accessibility services of our airline partners as well as accessible transportation options to and from the airport.

Airline Partner Accessibility

Airlines provide accessibility service from check-in to aircraft (for departures) and from aircraft to the general public, pre-security* area (for arrivals).

* Domestic arrivals: Baggage carousel areas on the Arrivals level.
   International arrivals: Between Doors 15 and 16 on the Arrivals level, upon exiting the customs-controlled area.

We recommend you inform your airline, tour operator or travel agent of your requirement(s) at the time of booking and if you intend to take your own mobility device (such as wheelchair or scooter.) Try to give as much notice as possible so they can assist you.

Contact your airline upon booking for more information.

Accessible Transportation

Taxis

Many of the taxi operators at YYC offer accessible vehicles and accept the Access Calgary Extra Card. Please contact one of the taxi companies operating from YYC for more information.

Calgary Transit

• Non-folding / non-collapsible mobility aids can be accommodated by Care Calgary, Southland and Calgary Access Buses
• Please visit Calgary Transit’s Accessibility page for more information on planning ahead, and riding the bus or CTrain
• Click here for general transit info at YYC

Wheelchair Accessible Vehicle (WAV) Calgary

• Non-folding / non-collapsible mobility aids can be accommodated by all WAV vehicles. They can also accommodate scooters.

Rental cars and hotel shuttles

Rental car companies and hotel shuttles provide their own means of accessibility. To ensure availability of accessible modes of transportation, contact your ground transportation provider directly for more information.

Accessibility request form

Need accessibility support? We’re happy to help. Click the link below to complete our accessibility support request form.